WhatsApp
Conversations
Conversation and attachment management linked to the case file using owned numbers or customer-configured channels.
The difference
An integration matters when the data becomes useful work.
360Claims does not present integrations as a logo list. It organizes them around the case file so each input can be classified, assigned, documented, billed or closed.
Fewer external inboxes and less manual copying.
More traceability between communication, document and task.
Configuration by firm, insurer and workflow.
360Claims
Contexto antes que conectores sueltos.
Mapa de integraciones
Explora las piezas sin perder la vision de conjunto.
Communications
Channels that do not stay outside the case file.
The team can handle conversations and attachments from the same operation where it manages visits, reports and closing.
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Communications
Channels that do not stay outside the case file.
The team can handle conversations and attachments from the same operation where it manages visits, reports and closing.
SMS
Notices
SMS
Operational notifications and messages from controlled platform workflows.
Incoming email
Classification
Incoming email
Email reception and classification to incorporate messages and attachments into the case file.
Services
Data and compliance connected to the real workflow.
When an external service adds value, 360Claims places it inside case context instead of treating it as a separate screen.
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Services
Data and compliance connected to the real workflow.
When an external service adds value, 360Claims places it inside case context instead of treating it as a separate screen.
Technical data
Spanish Cadastre
Lookup and support for cadastral references to enrich technical case information when relevant.
Compliance
VeriFactu
Billing connected with AEAT communication inside the economic workflow.
Insurers
Connections that respect how each customer works.
Insurer circuits adapt to specific assignments, rules, communications and closing workflows.
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Insurers
Connections that respect how each customer works.
Insurer circuits adapt to specific assignments, rules, communications and closing workflows.
Assignments
Linea Directa
Operational workflows adapted to receive and process assignments inside 360Claims.
Circuits
SegurCaixa
Specific configuration to operate case files and communications according to the defined circuit.
How they fit
Input, context and action inside the same system.
The value is not only receiving information, but getting that information to the right place so real work can happen.
01
01
It arrives
A message, data point, assignment, invoice or event arrives from any connected channel.
02
02
It is analyzed and placed
360Claims analyzes it and links it to the relevant case, insurer, user, document or workflow.
03
03
It is worked
The team acts on that information without jumping between disconnected tools.
We review which integrations fit your firm.
In the demo we can review communications, Cadastre, VeriFactu and insurer connections from a realistic case file.