What Claimy Is
Useful AI because it works where the work happens.
Claimy is not valuable because it opens a separate window. It is valuable because it works with claim-file context, firm rules and real 360Claims processes.
Es
- Expert AI integrated into 360Claims.
- Contextual assistance inside claim files and real tasks.
- Reviewable proposals that return to the firm workflow.
No es
- It does not replace the adjuster.
- It does not decide outside professional judgment.
- It is not an external chatbot or isolated tool.
Inside The Claim File
Claimy helps, the user validates, and the result returns to the claim file.
The flow is simple: 360Claims provides context, Claimy prepares or proposes, the user validates professionally, and the result becomes part of the case work.
Case context
Claimy starts from the file, documents, activity, visits, communications and firm rules.
Reviewable proposal
It can suggest, summarize, prepare or help organize information without becoming an automatic decision.
Professional validation
The user stays in control and decides what becomes part of the claim file.
Operational Help
Claimy appears where it reduces effort without reducing control.
Its role is to support concrete firm tasks: speed up preparation, help organize information and keep continuity between phases.
Assisted intake
- Helps review incoming information.
- Highlights points to complete.
- Keeps intake connected to the claim file.
Resources and routes
- Supports resource management.
- Helps organize visits and travel.
- Keeps case and firm context.
Documentation and proposals
- Prepares reviewable drafts or suggestions.
- Helps organize claim information.
- Returns results to the workflow.
Incoming communications
- Helps organize email, WhatsApp, SMS and attachments.
- Routes information to the right claim file.
- Reduces manual search and context loss.
Professional Control
AI assists. The firm keeps the judgment.
Claimy should be communicated as specialized assistance, not total automation. Professional validation is part of the message and the product.
Claimy does not replace the adjuster, does not guarantee absolute precision and should not be communicated as an independent tool.
Claimy amplifies adjuster work.
Proposals are reviewable.
Context belongs to the claim file.
The firm keeps its rules and supervision.
See Claimy working inside 360Claims.
The best way to understand Claimy is to see it on a real claim file: context, proposal, professional validation and result returned to the workflow.