The real problem
Your firm does not need more tools. It needs connected operations.
A claim file is not just a case. It is communication, documentation, inspections, technical decisions, reports, invoicing and economic closure.
Scattered information
Email, WhatsApp, documents and calls live outside the case file, forcing the team to rebuild context again and again.
Repeated work
Files are downloaded, renamed and uploaded again. Data is copied between places. Follow-up depends on individual memory.
Less control
When visits, reports, invoicing and settlements are not connected, it is harder to see what happens in each phase.
The problem is not loss adjusting work. The problem is fragmentation.
Connected operations
The full claim lifecycle connected in one environment.
360Claims organizes the firm around the case file. Every action keeps context, every data point feeds the next phase and every decision remains traceable.
Not modules. Connected operations.
Case file as operational center
The case file stops being a record and becomes the place where work happens.
Opening data, policy information, coverage, activity, tasks, documents, communications, technical work and invoicing live together in the case file.
Users work with a clear view of the case without jumping between tools or rebuilding information that should already be available.
The firm gains traceability, continuity between people and control over what happens in each phase.
Communications and attachments
Communication stops living outside the case file.
Email, WhatsApp, SMS and received documents are linked to the case. Attachments can be reviewed, validated and incorporated without breaking the workflow.
Linked conversations
Communications become part of the real case history.
Attachments with context
Received documents can be reviewed and incorporated without breaking the workflow.
Operational review
The team classifies, assigns and clears pending messages with traceability.
Platform pillars
A platform to operate the whole firm.
360Claims covers the full loss adjusting cycle without separating technical, operational and economic work.
Integrated Claimy
Useful AI because it works inside the case file, with real context and professional control.
Communications and attachments
Email, WhatsApp, SMS and received documents are linked to the case for traceability.
Technical work and reports
Valuations, calculations, text and reports come from the work performed, with professional review.
Visits and remote inspections
Remote inspections and evidence are linked to the case file, not left as isolated call output.
Economic control
Invoicing, collections, settlements, rules and pending amounts connect with real operations.
Firm configuration
Insurers, coverage, templates, tariffs, supervision and workflows adapt to how each firm works.
Claimy
Expert AI integrated in the firm workflow.
Claimy is not a generic chatbot or an external tool. It is part of 360Claims and appears where it adds value: inside the case file, with context and human review.
Control profesional
- Claimy does not replace the loss adjuster.
- Claimy does not remove professional review.
- Claimy supports work with contextual assistance.
Economic control
From report to economic closure of the case.
In many firms, technical work ends in one place and economic control starts in another. 360Claims connects that economic layer with the case file.
Connected invoicing
Invoicing is linked to the work performed and the information in the case file.
Structured settlements
The firm can control rules, pending amounts and conditions by adjuster, insurer or type of work.
Batches and closure
360Claims helps prepare and structure the information needed to close the case economically.
360Claims prepares and structures the settlement. Payment is made outside the platform.
VeriFactu and operational compliance
Compliance inside the workflow, not added as an external layer.
360Claims supports VeriFactu through series configuration, digital certificate setup, AEAT communication and control over which invoices are reported.
Correct VeriFactu usage depends on each client configuration, series and invoicing flow. 360Claims provides the functional base; it is not communicated as a universal legal guarantee.
See 360Claims on a workflow similar to your firm.
The best way to understand 360Claims is not to see a list of modules. It is to walk through a full case and understand the 5-day trial plus optional paid assisted implementation, which can usually leave your practice operational within 24-48 hours without consuming your trial period.