Claimy: AI integrated into the case file, not outside the work

Claimy is part of 360Claims as an assistance layer integrated into the real work of the case file.

It is not positioned as an external chatbot or isolated AI tool. Its value is appearing where the user is already working: inside the case file, with context and with the result always subject to professional review.

Where it helps

Claimy can support tasks such as:

• reviewing incoming information,
• highlighting points that should be completed,
• organizing documentation,
• preparing reviewable proposals,
• supporting resource and route management,
• keeping continuity between case phases.

The goal is not for AI to decide for the user. The goal is to reduce effort in repetitive or preparatory tasks while the team keeps control of the result.

Professional control

Claimy does not replace the adjuster, does not remove professional review and does not turn a suggestion into an automatic decision.

360Claims keeps the case file at the center of the work. Claimy helps within that context.